Demystifying Design: UI, UX, and CX — How They Work Together for Your Favorite Apps

Have you ever stumbled upon an app so confusing you gave up in frustration? Or maybe you’ve been wowed by an app’s design and intuitive features, making it a joy to use. Believe it or not, these experiences all boil down to three key design concepts: UI, UX, and CX.

While their names sound similar, they each play a distinct role in shaping how we interact with digital products. Let’s break them down in a simple way, using familiar examples:

UI (User Interface): The Look and Feel

Imagine UI as the storefront window of your favorite bakery. A visually appealing display with clear labels describing the treats will entice you to step inside. UI focuses on the visual elements of an app or website — the buttons, icons, colors, fonts, and overall layout. It’s all about creating a visually pleasing and easy-to-understand experience.

• Example: A music streaming app with a clean interface, clear icons for play, pause, and volume, and well-organized playlists makes it easy to find and enjoy your favorite songs.

UX (User Experience): The Journey Matters

Now, picture yourself entering the bakery. The friendly staff helps you navigate the displays, offers samples, and makes the entire experience smooth and enjoyable. UX focuses on the entire user journey, encompassing how users interact with the app to achieve their goals. It’s about making the experience…